We Win When Our Seller Partners Win

At Mission Servicing, we harness our core competencies to empower our seller partners in realizing the full potential of their servicing released investment strategies. Our unwavering commitment is to deliver operational efficiencies that pave the way for mutual success.

Together, we strive to unlock new horizons and achieve remarkable results.

We Win When Our Seller Partners Win

At Mission Servicing, we harness our core competencies to empower our seller partners in realizing the full potential of their servicing released investment strategies. Our unwavering commitment is to deliver operational efficiencies that pave the way for mutual success.

Together, we strive to unlock new horizons and achieve remarkable result.

Get in touch with us. We're ready to help you achieve optimal MSR sale execution
Let's Talk

Seasoned team with extensive experience in MSR acquisitions and transaction management

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Full suite of mortgage products & servicing transfer options

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The Clarity and Confidence You Need

Our commitment to the best customer experience means you get what you need, when you need it

Flexible Commitments

Several Delivery Options to Optimize Your Execution

Single Point of Contact

Dedicated Relationship
Manager

Competitive Pricing

Consistent Pricing and Limited Overlays

Full Range of Products

Agency Affordability Products, ARMs, eNotes

Technology Investments

To Support Streamlined Operations and Ease of Use

Ease of Execution

Standard Agreements, Multiple Document Custodian Options

For MSR Sellers and Vendors Only - Contact Us

Get in touch with us. We're ready to help you achieve optimal MSR sale execution

Are You A Borrower?

About Us

We are a leading Mortgage Servicing Rights (MSR) Acquisition and Asset Management platform backed by long term investor capital and driven by operational efficiencies.

At Mission Servicing, our unwavering commitment lies in providing our valued seller partners the best-in-class customer experience. We offer a comprehensive suite of products, multiple transfer options and efficient execution. Your satisfaction is our utmost priority, and we are dedicated to delivering excellence in every facet of our service.

As a trusted long term investor in the market, we provide our seller partners with several options to execute with us. We are an active MSR purchaser on Fannie Mae SMP, Freddie Mac CIX and various proprietary aggregator Co-issue platforms. Additionally, we frequently engage in Bulk purchases of Fannie Mae, Freddie Mac and Ginnie Mae MSRs. With this comprehensive approach, we aim to provide our seller partners with flexible and advantageous opportunities for growth and success.

Why Partner with Us

At Mission Servicing, our value proposition revolves around providing exceptional service and delivering tangible benefits to our seller partners. Here are the key elements of our value proposition:

We bring a wealth of knowledge and expertise to effectively address the unique challenges and opportunities in loan origination and servicing

Experience

  • Servicing Transfers
  • Capital Markets
  • Transaction Management
  • Agency / GSE Expertise
  • Servicing Oversight
  • Data & Technology

Comprehensive Solutions

  • Fannie Mae Servicing Marketplace (SMP Cash / MBS)
  • Freddie Mac Co-issue (CIX) Cash / MBS
  • Fannie Mae, Freddie Mac, and Ginnie Mae Bulk and Mini-Bulk
  • Multiple servicing transfer and MSR pricing options
We offer a comprehensive suite of products and services designed to meet the diverse needs of our clients
We prioritize operational efficiency to streamline processes and enhance productivity

Operational Efficiency

  • Robust data structure with API, RPA, OCR and analytics
  • Automated transfer reconciliations and monitoring
  • Expedited settlement and timely client communication triggers

Commitment to Success

  • Collaborative partnership
  • Tailored solutions to solve for our seller partners unique goals and challenges
  • Dedicated and personalized support
Our success is intertwined with the success of our seller partners. We thrive when they thrive, and together, we create a winning formula for unparalleled achievement

Our Team

Rachid Aqdim

President & Chief Executive Officer

Kawanna Coppage

Chief Servicing & Administrative Officer

Lauren Lucht

General Counsel & Chief Compliance Officer

Colin Kirkham

Head of Business Development & Client Engagement

Jason McCabe

Head of Innovation & Strategy

Qi Zhang

Managing Director - Portfolio Management

Shaun Zeig

Managing Director - Accounting & Finance

Shawna McLemore

Senior Director Servicing Oversight & Operations

Rushil Chulani

Senior Director - Portfolio Management

Jai Arya

Senior Director - Data Science / Business Intelligence

Mengyao (Mandy) Pu

Senior Data Scientist - Data Science / Business Intelligence

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Get in touch with us. We're ready to help you achieve optimal MSR sale execution
Let's Talk

For Borrowers - Contact Us

Mission Servicing Residential, Inc. utilizes best in class, long term strategic subservicing partners to serve our borrowers needs and inquiries (e.g., escrow, payment set up, notifications).

Please reach out to the applicable subservicer below if you have any account questions.

Note: To confirm your point of contact, you may reach out to your previous lender and/or servicer, reference their “Goodbye letter” and / or review the contact section in the “Welcome Letter” sent to you on our behalf by one of the servicers listed below.

ServiceMac, LLC

https://mymissionservicing.com
1-855-626-9167
Customer Service Hours:
8:30 a.m. – 8:00 p.m. E.T. Mon-Fri
9:00 a.m. – 3:00 p.m. E.T Sat

LoanCare, LLC

www.missionservicing.myloancare.com/
1-888-839-3955
Customer Service Hours:
8:00 a.m. – 9:00 p.m. E.T. Mon-Fri
8:00 a.m. – 3:00 p.m. E.T. Sat

Seller Partners

We have the people, process, technology and capital to support all of your needs

We provide several options to partner with us. We are an active investor in Mortgage Servicing Rights (MSRs) through various channels such as Fannie Mae SMP, Freddie Mac CIX and proprietary aggregator Co-issue/direct Flow platforms. Additionally, we have a strong track record of acquiring Bulk Fannie Mae, Freddie Mac, and Ginnie Mae MSRs. With this comprehensive approach, we aim to provide our seller partners with flexible and advantageous opportunities for growth and success.

Partnership Opportunities

Fannie Mae Servicing Markeplace (SMP）
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Freddie Mac Co-issue XChange (CIX)
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Ginnie Mae Pools Issued For Immediate Transfer (PIIT)
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Coming Soon!

Bulk and Mini-Bulk Opportunities
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Bulk & Mini-Bulk Opportunities

Our experienced team and strategic partners deliver efficient transactions
  • Fannie Mae
  • Freddie Mac
  • Ginnie Mae
Quick Time to Close – avg. 45 days*
Standard PSA with market terms
Streamlined loan level due diligence
Support interim servicing periods
Accomodate ‘shelf to shelf’ collateral transfer
Dedicated Transaction Management team

* Term Sheet Execution to Settlement Date

Get in touch with us. We're ready to help you achieve optimal MSR sale execution
Let's Talk

1425 Greenway Drive
Suite 625
Irving, TX 75038

Mission Servicing Residential, Inc. NMLS Unique ID 64524 (For full licensing information, go to: www.nmlsconsumeraccess.org) 1425 Greenway Drive, Suite 625, Irving, TX 75038

© 2024 Mission Servicing Residential, Inc.

Thank you for contacting Mission Servicing Residential, Inc. We appreciate your interest. Our dedicated team will review your email and provide a response within 48 hours.